Weekly Update Sept 1, 2023

Accreditation  

JPCH will be going through accreditation this fall. ​Accreditation Canada is the independent third party organization that creates best practice standards and assesses compliance with these standards. The first part of the Accreditation Canada process is a staff/physician/resident self-assessment of our practice relative to the Accreditation Canada Standards.

ACCESS THE SELF-ASSESSMENT with the following link: Inpatient Services Self-Assessment. Assessment end date is September 22, 2023.The self-assessments are anonymous and confidential.

Please see the What Is a Self-Assessment document for more information as needed. 

Once the self-assessment is done we will be talking more about the standards, most of which we are meeting based on the 2022 survey, and any new information we learn from this self-assessment. The last part of the process will involve an on-site accreditation survey with Accreditation Canada assessors the week of November 6, 2023. 

Educator updates

When admitting a patient for chemotherapy, please remember that BW is NOT drawn on the day of chemotherapy. Any bloodwork needed will be drawn in the Ca Clinic or on the unit the day prior.  Accidently drawing bloodwork the day of chemotherapy runs the risk that chemo may be cancelled for that patient.  If in doubt, please always check with an experienced chemotherapy nurse.

An updated Carb counting list for diabetics is up on the S-drive.  Look in Q-cards – Carb Counting

Violence prevention mitigation and de-escalation tips

Verbal threats and violence have the potential to exist in any interaction, especially in health care settings where emotions are high. Knowing some basic verbal and non-verbal communication skills can help prevent issues from occurring or escalating.

Verbal communication includes the words you choose to use and the way in which you use them.

·     Focus your attention on the person and let them know you are interested in what they are saying

·     Remain calm

·     Be conscious of how you are delivering your words

·     Speak slowly and confidently at a volume appropriate for your surroundings

·     Do not use complex words or acronyms

·     Listen carefully, do not interrupt, and do not offer unsolicited advice or criticism

·     Encourage the person to talk. Ask questions that require a lengthy explanation, as this can defuse the intensity of the interaction.

·     Try to understand why the person is upset. Use statements like, “Help me to understand why you are upset.”

Non-verbal communication skills include your body language and positioning.

·     Focus on having a relaxed posture, with hands unclenched and visible, and with an attentive expression

·     Match the other person’s physical level; sit or squat rather than standing over them

·     Give the other person about three feet of space from you and positon yourself at a right angle rather than directly in front of the person

For more information check out:

CCOHS: Violence and Harassment in the Workplace - Dealing with Negative Interactions

Professional Assault Response Training (saswh.ca) – page 35

Workplace Assessment and Violence Education - Workplace Assessment and Violence Education (saswh.ca) – page 12

KUDOS

All staff that worked Sept 1st. We were short support workers and they ran their feet off! Lots of nursing support so great team work!

All staff that worked on our power outage Aug 28th. Scary situation but it was handled very well, special thanks to Kelly M and Brook O for your leadership.